704.841.0602 ridewithus@miteyriders.org

Policies

Cancellation Policy

  • If a rider has to can­cel, a call to both the farm and your Volunteer Coordinator should be made AHEAD of his/her sched­uled day.
  • If we do not have enough vol­un­teers present or horses (for any reason) to pro­vide a safe ride, ses­sions may be canceled.

Weather Policy

  • If the weather is below 32 degrees or there is snow/ice, ses­sions may be canceled.
  • If the weather is above 90 degrees, sessions may be canceled.
  • If there is a severe thun­der­storm, mounted ses­sions may be canceled.
  • Riders and volunteers MUST dress appropriately for the weather!

Attire Policy

  • Long pants and shoes or boots with a heel are required.
  • Approved hel­mets must be worn at all times.
  • Dangling jew­elry may be unsafe and should not be worn!
  • NO per­fume or cologne, as it can attract insects.
  • NO open-toe shoes, san­dals, dress shoes, shorts or skirts are allowed.
  • If you need help find­ing appro­pri­ate attire for your rider, just ask!

Etiquette Policy

  • Rider’s siblings and/or friends must be directly supervised by a parent or an adult while at the farm.
  • Please do not bring your pets.
  • Stay in the designated waiting areas until class begins.
  • Parents, please do not leave the farm dur­ing your rid­er’s lesson.
  • Parents, WE DO NOT HAVE A DROP OFF POLICY. Please supervise your rider before and after class.
  • Do not give treats to the horses.

Prescription Policy

All riders must have an up-to-date prescription from a general physician before the start of each riding season. Mitey Riders may require an additional prescription from a specialist at any time, for any reason.

Attendance Policy

Attendance is taken at every les­son through our sign-in sheets. If a rider is unable to attend a les­son, the barn and Volunteer Coordinator must be con­tacted as soon as possible. Advance notice is very impor­tant to ensure proper care of the horses and proper use of our vol­un­teers. If you know a rider can­not attend a future les­son, advise us in writ­ing as soon as pos­si­ble so we can make the nec­es­sary staff/horse adjustments. If a rider is unable to attend a les­son and we do not receive a call, it will be con­sid­ered a “no show.” Due to the size of our pro­gram and the num­ber of fam­i­lies on our wait­ing list: three “no shows” in one pro­gram sea­son will result in the rider being moved into appointment-based lessons. This means that the rider will no longer have a set class in which to ride, but lessons will con­tinue by appoint­ment only. Tack will be removed from horses 10 min­utes past class start time. Latecomers will dis­rupt the class and will not be per­mit­ted to ride.